Having issues pairing Microsoft Arc Mouse? Try Troubleshooting Microsoft Arc Mouse. To clarify the compatibility this is a newer version of the Arc mouse, it uses Bluetooth 4. Microsoft Arc Mouse will begin to install. This item works perfectly with Windows 7. Tap or select Microsoft Arc Mouse in the list of Bluetooth devices. On your Surface or Windows 10 PC, select Start > Settings > Devices > Bluetooth & Other Devices > Add Bluetooth or other Device > Bluetooth. On the bottom of Microsoft Arc Mouse, press and hold the pairing button until the LED light begins to blink. If you do not see the Airplane Mode, you may need to select Expand to see additional options. Locate the Airplane Mode Tile and verify that it is disabled. To verify that Airplane Mode is turned off, follow these steps:Ĭlick on the Action Center icon located on the bottom right of your screen, to the right of the time and date. Airplane Mode disconnects you from any network and disables your Host PCs ability to connect to Bluetooth devices, or Wireless Networks. If you do not see the Bluetooth Tile, you may need to select Expand in Action Center to see additional options. Locate the Bluetooth Tile and verify that it is highlighted or enabled. Select the Action Center icon located on the bottom right of your screen, to the right of the time and date. If Bluetooth is turned off, Microsoft Arc Mouse will not be able to be seen by your Host PC. The new Arc Touch Mouse Surface Edition not only comes in the Surface design, the mouse also uses Bluetooth to connect to the Surface/notebook, and this does solve another issue. If you are unsure whether or not your Host is Bluetooth 4.0 compatible, you may need to work with your original equipment manufacturer (OEM). So when I was using the Arc Touch Mouse I couldn’t use another USB device like a Ethernet adapter or a USB flash drive. Microsoft Arc Mouse requires Windows 10 on a Bluetooth 4.0 Host to connect. Make sure your Surface or Windows 10 PC is Bluetooth 4.0 Compatible.

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